This week, Susan closed a transaction with a buyer that purchased an older home in the Myers Park neighborhood. The home inspection revealed a number of things wrong with the house however the inspector missed a very major item dealing with a floor joist. After the inspection was completed and the time period that the buyer had to walk away lapsed, this issue was uncovered.
Home inspectors aren't perfect it isn't uncommon for repair items to arise after the closing . On one house I purchased, the dishwasher broke the week after closing. Not the inspectors fault – it was just tired of working. However, this matter was far more serious than a broken dishwasher and needed to have been addressed.
After a re-examination of the issue by local HouseMaster owner Butch Upton, Butch did the right thing: he's paying for the repair of the item that was missed.
I bring this up because far to often, a vendor will trade their reputation for a transaction in a heartbeat. This means they are unresponsive, unknowledgeable, and when a problem arises it's your fault. Kudos to Butch and HouseMaster for holding to the values they promote and we promote: Honesty, Integrity, and Doing the Right Thing.